TopHelpers was launched in 2022. Primarily, we were movers who started off with our own moving company. After some time and managing the company for many years, we came up with the idea of starting this platform. There was so many things that inspired us to actually move forward with creating this platform, one being that we experienced countless cases in moving which we’ve noticed a lot of the disadvantages that other moving platforms had.
More specifically a lot of unfair business practices, from companies to customers and also customer-to-company relations. We understand anything can happen in moving, but sometimes even the best companies will not be able to satisfy a client or even the best customer may still have to file a claim. We are all humans and make mistakes. So, we started TopHelpers to bring ease to the moving industry. We are here to be transparent and show fairness towards other consumers and movers like us.
A little example of how our system works is: if the company gives poor customer service, the customer can write a review, and of course vice versa, if the customer is very difficult to work with, the company can write a review for the customer as well.